中国政府2025英文指南要求护照遗失后立即向当地公安机关报告,并按使领馆和移民管理机关要求补办旅行及停居留材料。本文提供不替代官方处理的应急顺序。
China's 2025 official English guide says a lost passport should be reported immediately to local police, followed by replacement travel and immigration documents as required by the embassy or consulate and immigration authority. This is a practical sequence, not a substitute for official instructions.
先固定遗失事实和最后使用位置
发现护照不见后,先停止继续转场,检查酒店保险箱、前台、车辆、餐馆、景区服务台和最近付款处,记录最后见到证件的时间与地点。立即向当地公安机关报失并按要求取得报失证明;若同时遗失银行卡和手机,先冻结账户、SIM卡和支付工具。
不要在社交媒体公开护照号码、签证页或完整报失材料,也不要向自称能“快速补证”的个人付款。保存报警受理、酒店登记、车票、支付和联系记录,以便使领馆及移民管理机关核对。
再联系本国使领馆和移民管理机关
向所属国家驻华使领馆询问补发护照或临时国际旅行证件所需的照片、身份材料、费用和领取方式。取得新旅行证件后,按公安机关出入境管理部门要求处理签证、停留或居留证件;可通过国家移民管理机构12367服务热线咨询一般流程。
补证用时因国籍、身份核验、节假日和机构安排不同。延误酒店、列车或航班后,尽快联系商家并保留证明;不要假设报失证明本身等同于完整护照、签证或出境许可。
返程交通必须逐段重新核验
中国政府指南列明,铁路可接受护照报失证明,以及由外国使领馆签发并附有效签证或停居留证件的临时国际旅行证件等材料,但具体车票、实名核验和登乘仍由铁路现场决定。航空、酒店和跨境交通的证件要求可能不同,应分别联系。
若原护照找回,在警方、使领馆或移民管理机关确认其状态前不要继续使用,因为已报失证件可能被注销。多语种导游可陪同沟通和翻译一般信息,但不能代替本人报案、领证或签署官方材料。
Fix the loss facts and last known location
Once the passport is missing, stop unnecessary transfers and check the hotel safe, reception, vehicle, restaurant, attraction desk and last payment location. Record when and where it was last seen. Report the loss immediately to local police and obtain the certificate required by their procedure. If cards and phone are also missing, freeze the accounts, SIM and payment tools.
Do not post the passport number, visa page or complete police document on social media, and do not pay an individual claiming to provide a fast replacement. Keep police, hotel, ticket, payment and contact records for embassy, consular and immigration checks.
Then contact the embassy or consulate and immigration
Ask your country's embassy or consulate in China about photographs, identity evidence, fees and collection for a replacement passport or temporary international travel document. After receiving it, follow the public-security exit-entry administration's requirements for a visa or stay/residence document. The National Immigration Administration's 12367 hotline can explain general procedures.
Timing differs by nationality, identity verification, holiday and office arrangements. Notify hotels, railways or airlines promptly and retain evidence of the delay. A police loss certificate alone is not automatically a full passport, visa or exit authorization.
Recheck every leg of the return journey
The official guide lists a passport-loss report certificate and a temporary international travel document issued by an embassy or consulate together with a valid visa or stay/residence document among railway identity materials. Ticketing, real-name checks and boarding still depend on railway verification. Airlines, hotels and border transport may use different document rules, so contact each separately.
If the original passport is found, do not use it until police, the embassy or immigration authority confirms its status, because a reported document may have been cancelled. A multilingual guide may assist ordinary communication but cannot report the loss, collect the document or sign official forms for the traveler.