江西最新通报显示，旅游饭店被取消星级后仍可能继续使用旧标识。入境游客应把官方星级、平台标签、具体房型和外宾接待能力分开核实。
A new Jiangxi enforcement report shows that a hotel may continue using an old star label after its rating is withdrawn. Overseas guests should verify official rating, platform labels, room facts and foreign-guest handling separately.
星级不是平台形容词
大江新闻9月17日报道，江西市场监管部门通报一宗酒店在四星资格取消后仍在线上线下使用四星标识的案例。预订时不要只看“豪华型”“高档型”或星形图标，应询问是否为当前有效的旅游饭店星级，并保留商家书面答复。
星级反映的是评定体系，不自动保证某一间客房的面积、景观、床型或翻新程度。把资质与房型事实分成两张清单核对。
外宾最需要确认六项
确认酒店可用护照办理入住、姓名拼写、入住与退房时间、床型和加床、早餐人数与时段、押金和取消规则。需要泳池、无障碍、洗衣或行李寄存时，要问清当天是否开放、是否收费以及谁可以使用。
让酒店发送中文名称、完整地址和前台电话；截图保留房型页面、设施说明、价格和沟通记录。平台标签与酒店答复冲突时，在免费取消期内解决。
到店发现不一致
先拍摄门店标识、房号和实际设施，保存订单、付款、聊天与发票，再要求酒店或平台给出书面处理方案。不要在没有证据的情况下只靠口头争执。
多语导游可协助沟通，但不能代替客人同意换房或签署结算。涉及虚假宣传或消费纠纷时，按平台、12345或监管部门的正式渠道反映。
A star is not a platform adjective
A September 17 Jiangxi enforcement report describes a hotel that kept using four-star claims after the qualification was withdrawn. Do not rely on labels such as deluxe, upscale or a row of graphic stars. Ask whether the official tourist-hotel rating is currently valid and retain the written reply.
A rating also does not guarantee the size, view, bed or renovation status of a particular room. Verify the property's status and the booked room as two separate checklists.
Six checks for an international guest
Confirm passport check-in, name spelling, check-in and checkout time, bed and extra-bed details, breakfast count and hours, deposit and cancellation. For a pool, accessibility, laundry or luggage storage, ask whether it is operating that day, who may use it and what it costs.
Save the hotel's Chinese name, full address and front-desk number, plus screenshots of the room, facilities, price and messages. Resolve any conflict between a platform label and hotel reply while free cancellation remains available.
If reality differs
Photograph signage, the room number and actual facilities; keep the booking, payment, messages and invoice before requesting a written remedy from the hotel or platform. Evidence is more useful than an unsupported verbal dispute.
A multilingual guide may interpret but cannot consent to a room change or sign settlement for the guest. Use the platform, 12345 or the competent regulator for alleged misrepresentation or unresolved consumer disputes.